Shipping & Refunds

General Shipping Policy

BSC Moto Incorporated Inc. will ship all confirmed orders within 2 business days along with an invoice and payment confirmation. All items shipped will be new and in their original packaging whenever possible.  Customers will be notified if original packaging is not available for any reason.

Delivery Method

Local pick up

Customers have the option of picking up their order in store at 24 Scarlett Road, Toronto ON M6N 4K1 during regular business hours. An email confirmation will be sent to the customer once the order is ready for pick up. If the order has not been picked up within 7 days, it will be cancelled and a 10% restocking fee will apply. A refund will be issued to the customer and a notice of refund sent via email.

Orders are Sold and Shipped Within Canada Only (We Do Not Sell or Ship Outside of Canada!)

Shipped orders will be sent via Canada Post or preferred courier. A shipping confirmation email will be sent with order tracking information once the order has been shipped.

Customers may contact us by email with any questions at returns@bscmoto.com or by phone during our regular business hours at 416-800-8480.

General Return Policy

BSC Moto Incorporated Inc. will accept returned items within 15 days of the purchase date if accompanied by a valid receipt and the original tags, documentation and packaging.

Customers may request an exchange of merchandise for another available item or request a refund.

A 10% re-stocking fee will apply to all items returned for a refund.

There are no fees for exchanges if the requested exchange item is in stock. Should a suitable exchange not be available, a refund will be issued and the 10% re-stocking fee on the original returned item will apply.

There are NO RETURNS OR EXCHANGES on sale items, helmets, used parts, or electrical components.

Return / Exchange Process

Customers who wish to return or exchange merchandise must send an email to returns@bscmoto.com requesting a Return Merchant Authorization Number (RMA #). The email must include the following:

• Customer Name

• Original Order Number

• Complete description or Item number for return/exchange (and item requested in exchange if applicable)

• Reason for return/exchange

A representative of BSC Moto Incorporated will then send an email reply with an RMA # and shipping instructions for the return goods. RMA #s will not be issued to customers over the phone.

The customer is responsible for re-packaging the goods to prevent any shipping damage.

Returns due to an error made on the part of BSC Moto Incorporated while processing the original order will be sent back with a pre-paid shipping label at our expense. All other returns or exchanges are to be sent pre-paid by the customer using the carrier of their choice (we recommend Canada Post).

Items picked up in store by the customer may be returned in person once an RMA# has been issued.

All returns or exchanges must be sent to:

BSC Moto Incorporated Inc.
ATTN: Returns
24 Scarlett Road
Toronto, ON M6N 4K1
416-800-8480

Once a return item has been received by BSC Moto Incorporated, a refund or exchange will be processed within 3 business days and a confirmation of refund /exchange will be emailed to the customer.

Customers may contact us by email with any questions at returns@bscmoto.com or by phone during our regular business hours at 416-800-8480.